top of page

política de privacidad

At Rainbow Surf Retreats, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or participate in our services, including LGBTQ+ surf retreats, or purchase products such as surfboards and apparel.

​

By using RainbowSurfRetreats.com or participating in our services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

​

1. Information We Collect

 

1.1 Personal Information: We may collect the following personal information when you book a retreat, purchase products, or contact us:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (processed securely via third-party providers)

  • Dietary preferences or health information (for retreat planning purposes).

1.2 Non-Personal Information: We collect non-identifiable information to improve your user experience, such as:

  • Browser type

  • Device type

  • IP address

  • Website usage data, such as pages visited and time spent on the site.

1.3 Cookies and Tracking Technologies: Our website uses cookies and similar technologies to:

  • Provide essential functionality.

  • Analyze website performance and user behavior.

  • Offer personalized content and advertising.

 

You can manage or disable cookies through your browser settings, but doing so may impact your user experience.

 

2. How We Use Your Information

​

We use your information for the following purposes:

  • To process and manage retreat bookings and product orders.

  • To provide customer support and respond to inquiries.

  • To personalize your experience on our website.

  • To communicate updates, promotional offers, or important information about your retreat.

  • To comply with legal obligations or resolve disputes.

 

3. Sharing of Information

 

3.1 With Third Parties: We may share your information with trusted third parties, including:

  • Payment processors to complete transactions securely.

  • Retreat service providers (e.g., hotels, surf schools) for logistical purposes.

  • Marketing platforms to send promotional emails or notifications.

 

We ensure that these partners comply with applicable data protection regulations and use your data solely for the intended purpose.

 

3.2 Legal Requirements: We may disclose your information if required by law or to protect the rights, safety, or property of Rainbow Surf Retreats and its users.

 

4. Data Retention and Security

​

4.1 Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

​

4.2 Security: We use industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

​

5. Your Rights

​

Under applicable data protection laws, including GDPR and CCPA, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.

  • Restriction: Limit the processing of your data under certain circumstances.

  • Objection: Object to the use of your data for specific purposes, such as marketing.

  • Data Portability: Receive your data in a structured, machine-readable format.

​

To exercise these rights, please contact us using the details provided below.

​

6. International Data Transfers

​

Rainbow Surf Retreats operates globally, and your data may be transferred to countries with different data protection laws. We ensure such transfers are conducted in compliance with applicable regulations, using safeguards such as standard contractual clauses.

​

7. Privacy Policy for Minors

​

Our services and website are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.

​

8. Updates to This Privacy Policy

​

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the "Last Updated" date. Continued use of our services constitutes acceptance of these changes.

​

9. Contact Us

​

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:​

​​

This document was last updated on 4 January 2025.

bottom of page